just to let you know that I just lost some seed to AQIS. They were ok to import, but as with the usual seed packets they did not have the botanical name on them. My choice was send in $42.50 to have them sent back to the US or have them destroyed.

When I have had this problem before I was allowed to supply the botanical name and then they let them in.

What a bother!

helen

I find that a lot of places who regularly export have no idea how to export. We recently got some goods in from China and a standard practice is to include a numerical link (invoice number/order number etc) on all documentation. Needless to say they didn't. They then have to re-issue fumigation certificates etc WITH the numerical link and you can imagine the time wasted and port costs associated with this. Sometimes it is better to deal with the same company continuously, because if they can do it the right way first time, you generally never have trouble.